American host rejects Iranians - More details

While I admit that my last entry, especially its title, was a bit exagerated, I'm still looking into the story to figure out what exactly has happened.

On a hosting-related forum, you can find some of the emails exchanged between The Planet and one of the blocked costumers.

However, it's still a question to me that whether The Planet has terminated every account by anyone who has declared to be Iranian, or is it only limited to one or two specific accounts, which might have really violated the terms they'd accepted.

I'm also trying to find out if there has been any other similar termination of service on other hosting companies, if they declare they are Iranian.

But the bottom line, to me, is that all these restrictions are mostly limiting the free speech of ordinary Iranian people. Imagine a day when no American hosting copmany let any Iranian have an account. Wouldn't that only help the regime to silence its repressed people? Does the US really want to make a North Korea of Iran?

The following are the tickets The Planet and at least three Iranian costumers (c19559noor, c13333oxyg and c14849iran) have exchanged:

--------------------------------
Service Termination Notice
Existing Details:
------------------------------------------

(fcastle-01/13/05-18:11):
Customer,

As per our Terms of Services (www[dot]servermatrix.com/terms.html)
your services will be terminated 48 hours after the opening of this
ticket. Please take this time to backup and copy any pertinant
information you may have on your server(s).

This is non-negotiable and is final.

- ServerMatrix reserves the right to discontinue service to any
subscriber it deems, in its sole discretion, violates any condition of
service including the Acceptable Use Policy, Data Center Rules and
Procedures, and Terms of Services.

Thanks.
--------------------------------------
(c19559noor-01/14/05-04:15):
Dear Sir
Can I know the reason?
also we have get some of our servers from theplqanet.com
is this Termination include thoase servers?
Thanks
------------------------------------------

(rcarter-01/14/05-08:58):
The termination will include any and all services you have with us.

We apologize for the inconvenience but unfortunately, this is all the information I can give you.

Thanks.
__________________

Second one:

(fcastle-01/13/05-18:06):
Customer,

As per our Terms of Services (http://www.servermatrix.com/terms.html)
your services will be terminated 48 hours after the opening of this
ticket. Please take this time to backup and copy any pertinant
information you may have on your server(s).

This is non-negotiable and is final.

- ServerMatrix reserves the right to discontinue service to any
subscriber it deems, in its sole discretion, violates any condition of
service including the Acceptable Use Policy, Data Center Rules and
Procedures, and Terms of Services.

Thanks.
--------------------------------------
(c13333oxyg-01/14/05-01:01)::O :O :O

really whats up???

i didn't do anything :O really whats up???? please help me, i don't
know whats my fault.

i think this is misunderstanding :(

please, please, please don't cancel the server, i read that terms.
which part.....

Best Regards, Omid
--------------------------------------
(c13333oxyg-01/14/05-01:10):I don't violate to anyone :(
Really i don't, maybe my serrver cracked :(

please tell me WHY i should go out of business :( after canceling that
i must go die!!!! be sure that I, myself don't violate anyone. I am
the only that have access to server, but maybe they cracked it :(

(rcarter-01/14/05-09:04):
Unfortunately, we have no other information to provide to you.

We apologize for any inconvenience.
--------------------------------------
(c13333oxyg-01/14/05-09:34):what do you mean "no other information"????

you are going to close my account (with two servers) and don't have
any information?!!!

am i do anything wrong?!! so please tell me :(
--------------------------------------
(c13333oxyg-01/14/05-10:17):who knows information!!??
could you please give me a number and a name to call him/her??

i'm waiting......

Best Regards,
Omid

(rcarter-01/14/05-11:16):
As noted above:

This is non-negotiable and is final.

----------------------------------

Third one which belongs to ISNA:

---------------------------
(fcastle-01/13/05-18:07):
Customer,

As per our Terms of Services (http://www.servermatrix.com/terms.html)
your services will be terminated 48 hours after the opening of this
ticket. Please take this time to backup and copy any pertinant
information you may have on your server(s).

This is non-negotiable and is final.

- ServerMatrix reserves the right to discontinue service to any
subscriber it deems, in its sole discretion, violates any condition of
service including the Acceptable Use Policy, Data Center Rules and
Procedures, and Terms of Services.

Thanks.
--------------------------------------
(c14849iran-01/14/05-09:40):Dear Sir/Madam,
Hello,

I saw your ticket 2 hours ago, I was wondering why you want to terminate our service? we agree all terms and conditions and work legal on our server.
Please send me back your response, I'm waiting for your response.

Yours Sincerely,
Ahmad Reza Yousefi

(aparidy-01/14/05-05:54):
I am forwarding this ticket to our security department to answer any further questions you may have. Thank you for your patience.
--------------------------------------
(yousefi-01/14/05-06:09):Dear Sir/Madam,

About 5 minutes ago I talked with Joseph in your technical support Department. It's very important for us to know what's happening? as you know it's too difficult to change our server in only 48 hours because our server is running without any interrupt. Please send me back your answer as soon as possible and tell us the reason.
I as mentioned before we accept all terms and conditions and don't violate any terms.

Yours Sincerely
Ahmad Reza Yousefi
--------------------------------------
(yousefi-01/14/05-07:43):Dear Sir/Madam,

I'm waiting to get your response as soon as possible.

Yours Sincerely,
Ahmad Reza Yousefi
--------------------------------------
(c14849iran-01/14/05-11:09):Dear Sir/Madam,
Hello,

Would please tell us what's happening there? I was wondering why you want to terminate our service? as you know it's too difficult to change our server in only 48 hours because our server is running without any interrupt. Please send me back your answer as soon as possible and tell us the reason.
I as mentioned before we accept all terms and conditions and don't violate any terms.

Yours Sincerely
Ahmad Reza Yousefi

(rcarter-01/14/05-11:15):
Unfortunately, there is no other information I can provide you.

We apologize for any inconvenience but as noted above:

This is non-negotiable and is final.

Thanks.